FAQ

The goal of information security is not only to protect information against leakage, but also to assure its protection against damage and destruction. Example: Accounting data. Loss or corruption of this information will lead to negative consequences for any business.

The goal of information security management is to help identify the possible negative events and prepare for them in advance rather than to wait until an incident happens. This will significantly reduce the probability of irreparable misfortunes and save money.

The word “risk” in the field of information security is one of the most commonly used. However, risk and risk management are often defined incorrectly. So, what is behind the word combination “information risk management”?The true meaning of information risk management is as follows: business generally faces an unlimited number of threats, but at the same time it has limited resources for combating these threats. Therefore, first of all, you have to protect against the threats that can cause the most problems for a business.

The information risk management is both an art and a science whereby it is ensured that the number of threats a business faces does not exceed the number of threats it can cope with. It is much more difficult to achieve this balance as it might appear at first sight for those inexperienced in the field of information risk management.

The majority of enterprises and organizations still do not apply the standardized risk assessment procedures and do not have an effective formal risk management program. If they are unavailable, an enterprise/organization cannot define the risk level of its security and expenses and improve its business processes.

Today, all companies, no matter how large or small they are, are faced with the ever-toughening requirements for profitability, quality and technologies contributing to the consistent development. A manager seeking to turn these challengies into competitive advantages needs an efficient management system adapted to the business processes of organization. Such system may help to maintain and continuously improve the company operational efficiency.The related parties’ interest in your business has never yet been so widespread and strong. Although it is acknowledged that a certain amount of business risks can effectively be managed, the community and users more and more frequently choose a model of null-risk tolerance.

The regulatory bodies, in their turn, respond to this phenomenon by the tougher and larger-volume regulations and the more detailed accounting standards. Therefore, the companies need to adapt to the new situation whereas the initial step is the compliance with the regulatory standards.

The more technologically advanced companies respond to the new environment by expanding the limits of compliance in the context of competitive strategy. Under these circumstances, risk management becomes a critical factor of business and management processes that permits to maintain the advantageous positions.

How do companies manage the challenges they face? They create processes and performance standards which help to measure and combat these challenges and they integrate business principles into the management systems.Some companies apply a holistic (integrated development) approach that integrates quality, environmental protection, safety and health aspects into a single system. However, the majority of companies are unable to comprehensively use the advantages of their management systems as most systems are more than likely perceived as a tool to maintain a status-quo than a tool to control changes and enhancements.

Anyway, an efficient management system has to provide increased value to the business by ensuring the more qualitative, more economically viable and faster processes in the course of system improvement. The basic management system standards emphasize continuous improvement. The established management system will provide you with the possibility to fix attention on the improvement of areas important to your organization and the related parties.

It is worth initiating certification of management system for a company for many reasons. “A ticket to business” often becomes an important factor of primary motivation. The regulatory requirements may be considered the second reason while the interests of globalization emphasizing the need for the more complex processes and more accurate business management accountability in respect of customers and related parties – the third one. In such cases, the companies choose an independent assessment and certification of management system for the purpose of a documented evidence of compliance.However, a belief of the company top management that an independent audit of management system carried out by the acknowledged third party, the presented findings and a documented result (an issued certificate) provide increased value to the company may be a very convincing reason. The company management has to maintain the advantageous positions and cannot let the incidents resulted from an uncontrollable situation have an effect on the company brand value. Today, all companies are faced with a surge in interest in their businesses from customers and related parties.

The requirements for transparent accountability related to the environmental impact, safe business process management and continuous quality improvement – these are just a few requirements to be met by business companies worldwide.

Thus, the information on risk management in your organization forms the basis of confidence in you. The established and certified management system shows to your customers and related parties that you are engaged in continuous business enhancement in consideration of the quality and environmental protection or security aspects.The external assessment helps the companies to continuously improve their strategies and business processes and enhance the service level. The right choice of certification organization ensures the impartial independent testing and assessment of management system.

When managing the risks that give rise to great challenges, you will be able to realise the benefits of the continuous improvement process.

Integrated certification is certification of management system according to the requirements of several standards at the same time. Certain management system standards are frequently compatible although they are applicable to different areas.The majority of organizations choose the principle of an integrated management system embracing the quality, safety and health and environmental protection requirements. By integrating several standards into a single management system, you could avoid double work. An integrated management system will enable to simplify the execution of documents as preparation of a separate set of documents for each standard will not be required. Regardless of what decision you will take – to create an integrated system or implement separate systems for each area, all areas important to your company can be assessed and certified during the integrated certification audit.

ISO 20000 is an international standard for Information Technology Service Management. ISO 20000 has been designed to shape consistency into the management of IT services and infrastructure, either internal or outsourced, benefiting employees and clients. Its ultimate objective is effective overall IT service management.The standard is based on primary processes ranging from service level management reporting, budgeting and accounting for IT services to information security, supplier, incident, change, and release management.

ISO 20000 certification helps companies improve and streamline IT processes, boost effectiveness, and ensure a controlled and consistent high-quality delivery of services internally and externally for extended networks and end-customers.Certification demonstrates the company’s spirit of pioneering and commitment to implementing of reliable IT services and infrastructure, as well as, enhancing employees’ satisfaction and performance while strengthening the positive corporate image. The company efficiency is increased and costs are reduced, as well as, IT security, internal comminication and process control are improved. ISO 20000 standard has been designed based on best world practices; the international IT sector is governed by it, that is why it is internationally recognised and easily-understandable everywhere.

ISO 27001 is an international standard specifying requirements for information security management systems. ISO 27001 has been designed to allow an enterprise or organization to assess their information security risk and implement the appropriate controls to ensure confidentiality, integrity, availability and non-repudiability of information assets, as well as, to protect them.The main function of this system is to protect the information of an organization from the actions of external forces (competitive environment) and the loss of non-recoverable data.

The use of ISO 27001 standard helps the enterprises to correctly identify and classify their information resources and services, perform systematical assessment of risks, select the appropriate tools to control threats and ensure confidentiality, integrity, availability and non-repudiability of information assets.The company efficiency is improved and costs are reduced. Having assessed the information security risks and threats in due time, possible losses can be estimated and calculated. The targeted and optimal investments are allocated exactly where they are needed. The corporate governance and internal communication are improved and the confidence of consumers, customers, suppliers and shareholders is enhanced. The management of incidents becomes more efficient. The security, management, confidentiality, integrity and availability of the company information assets are improved, thus maintainining a competitive edge of the company and its profitability and improving the company commercial image.

ISO 27001 standard has been designed based on the proven best world practices; it ensures that the enterprise business is in compliance with the laws applied to it and the statutory, regulatory and contractual requirements. The international enterprises are governed by this standard, that is why it is internationally recognised and easily-understandable everywhere.